Restorsea offers Free (2-Day) Expedited Shipping on all orders in the Continental United States. For orders outside the Continental United States, please contact customer service at email@example.com or (888) 785-8878.
While we do not require a signature to receive the shipment, we highly recommend being present to receive the delivery given the high value of your order. We realize this may be inconvenient but we would like to ensure that your purchases arrive securely. Our product needs to be stored in a cool dry place and we don’t recommend leaving it outside on your doorstep overnight.
Restorsea insures each purchase during the time it is in transit until it is delivered to you. While our goal is to make sure that you receive your product in perfect condition, once the purchased goods are delivered, the responsibility for the purchased goods transfers to you. Once again, while we do not require a signature, we highly recommend someone be present to accept and receive the package.
If you are not satisfied with your product, please call Customer Service 888-785-8878 for a full refund. Customer may return new, unopened items within 30 days of delivery for a full refund, except during the December holiday period. Items bought during the holiday period will have an extended return period; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st. Items should be returned in their original product packaging. The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of merchant or Amazon error. All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window.
Instructions on how to return items:
1. Visit the return center HERE to create a return merchandise authorization
2. Print the returns slip and the shipping label
3. Include the returns slip inside the box and affix the shipping label to the box
4. Ship package
You will receive email confirmation when the refund is processed
For additional assistance with returns, please contact customer service at firstname.lastname@example.org or (888) 785-8878.