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PRODUCT

How can I try Restorsea?

Please visit our Sample Request page to give Restorsea a try.

Sample request

Are your products fragrance free?

No, our cream is scented with a light natural fragrance of allergen-free white tea.

Are your products gluten free?

Yes! We are gluten free!

Is the Cleanser sulfate free?

Yes! The cleanser is SULFATE-FREE.

At what temperature should I store my creams?

Please store your Restorsea regimen in a cool, dry place. The products do not perform well under extreme heat (e.g. above 107.8 degrees Fahrenheit).

What sets Restorsea apart from other skin care products?

Restorsea is powered by a revolutionary blend of ingredients, our Vibransea™ complex. Anchored by our proprietary enzyme Aquabeautine XL®, this unique complex gently exfoliates to significantly improve skin’s tone, strength and elasticity – without harsh side effects.

When can I expect to see results from my Restorsea products?

Use Restorsea twice daily, every day and see visibly improved skin in just 6 weeks. Best results are achieved after 12 weeks.

What can I expect from the day cream?

Restorsea's Rejuvenating Day Cream improves radiance, elasticity and smoothness. You can expect a lightweight, non-greasy texture.

What can I expect from the eye cream?

Restorsea's Revitalizing Eye Cream is clinically proven to reduce dark circles, puffiness and the appearance of fine lines.

Does your formula contain SPF?

The product in our regimen formulated with SPF is our Rejuvenating Day Lotion SPF 30. Protecting against both UVA and UVB rays, our Day Lotion provides full coverage against environmental factors that accelerate the visible signs of aging.

Why do I feel warmth and tingling after applying the Eye Cream?

Our Revitalizing Eye Cream contains Hesperidin, a flavonoid derived from citrus fruits and added to increase circulation and reduce dark under-eye circles. The increased circulation in turn creates a warm, tingling sensation.

Why do I need a night cream?

Skin does the bulk of its repairing, restoring and regenerating as we sleep, so night creams are specifically formulated for skin recovery. The Restoring Night Cream provides intense hydration and anti-aging benefits, so you can wake up to the appearance of diminished lines and wrinkles and a radiant, glowing complexion.

What is a serum? Why should I use one?

Serums are very potent, specifically formulated to maximize penetration so the active ingredients in each product in your regimen can work most effectively.

What happens if I stop using Restorsea?

Your skin will return to its previous condition after about ten days.

Is Restorsea hypoallergenic and dermatologist tested?

Yes. Extensive independent clinical trials prove that our products are hypoallergenic and non-comedogenic. The Eye Cream is also ophthalmologist-tested and can be used by those who wear contact lenses and with hyper-sensitive skin.

Does Restorsea contain Parabens, Silicone, PEGs, Phthalates, or Mineral Oil?

No, Restorsea is proud to be an all-natural product.

Could Restorsea result in thinning of the skin?

Most enzymes, such as glycolic acid and Retin A, work by dissolving both dead and living skin cells, resulting in thinning skin. Our proprietary enzyme, Aquabeautine XL®, digests only dead skin cells, allowing living ones to thrive. As a result, Restorsea will not cause thinning of the skin or redness, flaking and sensitivity to light also frequently caused by other enzymes.

Why is there an air pocket in my jar of Restorsea Revitalizing Eye Cream?

Because of our formula’s chemistry, air bubbles are difficult to avoid during the packaging process. The air pocket does not mean you’ve received less product; it’s simply the way the product fills and settles in the jar. Please rest assured that you will always receive the amount of product promised, as we fill our jars based on weight, not volume.

Why does my Reviving Cleanser change colors?

Our Reviving Cleanser does not contain sulfates or detergents, but the active ingredient responsible for thoroughly removing your makeup without stripping your skin’s essential oils turns white when exposed to cold temperatures. After a day spent at room temperature, the cleanser will resume its natural pale yellow color. The change in color, while interesting, does not impact the composition or the performance of the product.

USAGE

Can I wear makeup right after I apply the cream?

Sure! But your skin will be glowing so you may need less makeup.

How long are the travel sizes designed to last?

Our travel sizes are designed to last for 2 weeks assuming they are used twice a day every day.

How long does one container last?

Using the amounts we suggest in our application instructions, each container should last 6-8 weeks.

Can I put the eye cream on my eye lids?

We recommend that you avoid your eye lids; for best results, dab the cream beneath your eyes in a half-moon shape and smooth from inner to outer corners.

How do I apply a serum properly?

To maximize their efficacy, serum should be applied directly to clean skin morning and evening; it can be applied after toner. In the morning, follow with Rejuvenating Day Cream or Rejuvenating Day Lotion SPF 30. In the evening, follow with Restoring Night Cream.

Can I use Restorsea if I wear contacts and have sensitive eyes?

Yes, Restorsea is ophthalmologist-tested and approved for sensitive eyes and contact lens wearers.

Can I use Restorsea if I have acne-prone skin?

Our products are non-comedogenic. In fact, Restorsea founder and CEO Patti Pao suffered from cystic acne, and developed this line with her own experience in mind. Testimonials have also indicated that Restorsea can help minimize breakouts and reduce the appearance of acne scars. Read more here.

Can I use Restorsea products if I am currently prescribed on Accutane?

As our products do not exfoliate living skin cells, Restorsea should be safe to use with Accutane and may help minimize breakouts and reduce the appearance of scarring. However, as with all prescriptions, we strongly recommend that you consult your physician before using any skincare products.

Will Restorsea help my rosacea?

As we are not a drug product, we cannot claim that we reduce rosacea. Nonetheless, many customers have told us that Restorsea has drastically improved (even eradicated!) their rosacea. In a third party independent clinical study, 70% of participants reported more even skin tone after 12 weeks of use. See below for Julie’s Testimonial: "I gave the Restorsea cream to my friend to try. After day 2 (3 applications) she asked me if it's possible that it works on rosacea. She said she woke up that morning and noticed her rosacea had significantly and unexpectantly diminished”

Are Restorsea’s products safe to use during pregnancy?

We are proud that our products contain only naturally derived ingredients, void of PEGS, parabens, phthalates, silicone, or mineral oil. Many of our customers have reported using Restorsea during pregnancy.

What is the shelf life of Restorsea’s creams?

If unopened, our products last 4 years; opened, they retain effectiveness for 3 years.

If I am allergic to fish or shellfish, should I try your product?

We do not recommend it, as our natural enzymes are derived from salmon hatching fluids.

ORDERING/SHIPPING/RETURNS

Does Restorsea offer free shipping?

Restorsea is proud to offer free 2-day shipping to the continental US.

Does Restorsea ship internationally?

Yes! Restorsea has partnered with GlobalShopex.com to fulfill international orders. Simply choose the “international checkout” option at checkout. The items in your cart will automatically be transferred to a GlobalShopex cart. You may pay with international credit cards, PayPal and bank wire transfers. GlobalShopex will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to GlobalShopex at customerservice@globalshopex.com or (786)314-7144.

Where can I find help with my order?

You can reach us toll free at (888) 785 - 8878 or byinfo@restorsea.com. We would be happy to assist you with your order. For additional information regarding Shipping & Returns, please visit our Shipping & Return Policy.

ANIMAL RIGHTS

Is your product tested on animals?

Of course not!

Are the salmon harmed in the extraction process of the enzyme?

No - we are fortunate to work with a highly-respected salmon farm in Norway, run by a veterinarian. Be assured that the salmon are completely unharmed.

My friend is a vegan. Can she use Restorsea?

It depends on her comfort level. Our Vibransea™ complex is fueled by an enzyme produced during the salmon hatching process, however the enzyme is filtered out of the hatching water before being added to our formulas.