Q: Patti, I just got my Eye Cream and there is an air pocket in the jar. Where’d the rest of my cream go?
A: Please rest assured that you have received the correct amount of product promised – actually, we sent you a bit more, as we fill our jars based on weight not volume!
Unfortunately because of the chemistry of our formula, air bubbles are hard to avoid in the packaging process. The air pocket does not mean you received less cream, it’s just the way the product fills and settles in the jar.
So put your worries at ease, and enjoy your clear skin with a clear head.